iSAVE’s immersive VR experience eases patient anxiety, making MRI scans smoother and more efficient.
Healthcare anxiety is a major barrier to care, leading to missed appointments, increased costs, and poorer patient outcomes. In the UK, the NHS loses around £11 million annually due to missed MRI scans, with children often requiring general anaesthesia to complete procedures. Traditional methods like sedation or therapy are costly, time-intensive, and inaccessible for many patients.
Every year, more than 30,000 MRI scans are abandoned in the UK because of patient anxiety. This results in wasted appointments, increased costs and delayed diagnoses.
iSAVE is our XR solution that helps patients overcome anxiety before and during MRI procedures. Using immersive environments it guides patients through scans, providing reassurance and distraction even before they enter the MRI suite.
Powered by Cineon’s Empathic Learning Engine (ELE), iSAVE Advanced takes patient preparation to the next level. Using an eye-tracking compatible headset, it monitors attention, stress, and engagement in real time.
Using this data, the simulation can adapt dynamically as the patient progresses through the scan, creating a fully personalised experience that responds to their unique needs, making MRI scans less intimidating and more predictable.
Patients step into a safe, immersive simulation of the MRI process. They see, hear, and experience the scan in a stress-free environment, building confidence and familiarity before the real procedure.
Watch the video below to see the patient experience in action.
Hospitals using iSAVE have seen measurable improvements for both patients and staff:
"I have been using Cineon's virtual reality environment for 4 years to help patients manage MRI-related claustrophobia, and I am very satisfied with the software. It offers a realistic and engaging experience that helps patients feel more prepared and less anxious before their MRI examination. The tool is easy to use, reliable, and has been a valuable support in my clinical practice."
Stéphanie Podgorski, Psychologist, Hôpital de la Citadelle
"Use of virtual experiences delivered via VR could be a way of using new technology to digitally improve the patient experience ahead of a scan. VR does appear to be a viable means of providing realistic patient preparation, allowing the opportunity to practice in a safe space away from added time pressures of actual scan."
Dr Darren Hudson DClinRes, MRI Specialist
"Access to Cineon's Virtual Reality Environment could be a valuable way to prepare and support patients needing extra help before an MRI scan. Practitioners in our study found the tool easy to use and saw real potential in helping patients familiarise themselves with the experience in advance, without taking up additional scanner time. VR offers a safe space to build trust and discuss patient concerns ahead of their appointment, which could enhance patient-centred care."
Dr Christine Heales, Medical Imaging
Discover how iSAVE can help your patients feel confident, reduce anxiety, and improve scan efficiency.